Privacy Policy

How we collect, use, and protect your personal information.

Last updated:

1. Who we are

Repulance ("we", "us", "our") provides online reputation management, SEO, and related digital services. This policy explains how we handle personal data collected through our website at repulance.com and in the course of providing our services.

2. Information we collect

Information you provide directly

  • Contact form submissions: your name, email address, phone number, and the information you choose to share about your situation.
  • Communications: emails, messages, or other correspondence you send us.

Information collected automatically

  • Standard server logs: IP address, browser type, referring page, and pages visited. We do not currently use third-party analytics.
  • No tracking cookies are set by this website beyond what is technically necessary to serve pages.

3. How we use your information

We use the information you provide to:

  • Respond to your enquiry and conduct the free audit you requested.
  • Provide and improve our services if you become a client.
  • Communicate with you about your engagement.

We do not sell, rent, or share your personal data with third parties for marketing purposes. We do not add you to any mailing list without your explicit consent.

4. Confidentiality

We treat all information shared in connection with an enquiry or engagement as strictly confidential. Clients routinely share sensitive personal and professional information with us. We take this responsibility seriously. A mutual NDA is available on request before any detailed discussion of your situation.

5. Data storage and security

Contact form submissions are processed via Formspree, whose privacy policy governs that data. We do not store form submissions on our own servers. Email communications are stored within our encrypted email environment. We take reasonable technical measures to protect data against unauthorised access.

6. Data retention

We retain enquiry information for up to 24 months in case you return to continue a conversation. Client engagement data is retained for the duration of the engagement plus 5 years for legal and accounting purposes. You may request deletion of your data at any time (subject to any overriding legal obligation to retain it).

7. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. To exercise any of these rights, contact us at the address below. We will respond within 30 days.

8. Cookies

This website does not use advertising or analytics cookies. If you use the contact form, Formspree may set a functional session cookie. No consent banner is displayed because we do not set non-essential cookies.

9. Third-party links

This website may link to external sites. We are not responsible for the privacy practices of those sites.

10. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Material changes will be noted here.

11. Contact

For privacy-related queries, data deletion requests, or NDA requests, please use our contact form or email us at privacy@repulance.com.