Reputation
Monitoring
24/7 surveillance of your entire online presence. Know within hours — not weeks — when something surfaces that needs your attention.
What we monitor — and why speed matters
Most reputation crises are not sudden explosions — they are small fires that grow unattended. A single forum thread, a spike in negative reviews, a journalist asking questions around your name — caught early, these are manageable. Caught after they've compounded, they become major engagements. Monitoring is what makes the difference.
Our system tracks your name, brand, and associated search terms across news sites, social platforms, review portals, forums, and AI-generated summaries in real time. Alerts are sent within hours of detection. A monthly report gives you the full picture — sentiment trends, new mentions, review velocity, and changes in your search landscape.
Setup and baseline
We configure monitoring for your name, brand variants, associated individuals, and relevant product or service terms. A baseline report establishes your current presence and sentiment.
Real-time alerts
Any new mention, review, article, or social media post matching your monitored terms triggers an alert. High-priority detections — unusual review velocity, news mentions, negative sentiment spikes — are escalated immediately.
Monthly intelligence reports
A comprehensive monthly report covers all new mentions, sentiment analysis, review platform changes, search ranking shifts, and AI tool response changes — with recommended actions for anything requiring attention.
Rapid response coordination
When monitoring detects a developing situation, our team can move immediately — filing takedowns, coordinating PR responses, or escalating to legal depending on the nature of the threat.
What our monitoring covers
All major news outlets, industry publications, press wire services, and niche media in your sector.
Google Reviews, Trustpilot, Glassdoor, Yelp, G2, Clutch, and sector-specific review sites.
Twitter/X, LinkedIn, Facebook, Instagram, TikTok, Reddit, and Threads — including hashtag and @mention tracking.
Reddit, Quora, industry forums, WhatsApp-leaked discussions, and complaint board sites.
Weekly ranking reports for your name and brand across Google pages 1–3, including new entrant alerts.
Monthly sampling of what ChatGPT, Perplexity, and Gemini say about you — changes are flagged for GEO intervention.
Know before it becomes a crisis
Most clients say the monitoring programme alone is worth the investment. Request a free audit and we'll show you what's already out there.
Request Free Audit